Good news! When you purchase here on the website, you can request a refund or replacement within 30 days of receiving your product if you are not completely satisfied. (If you purchased from a different retailer, however, you’ll need to contact them directly.)
Here’s how to do it: Contact us or email us at info@naturemade.com. To help us out, please have your order confirmation number and your original packaging available. We may request that you return your product, although it’s not required to receive a refund or replacement.
For refunds: Please allow 5 – 7 business days for your refund to process to your original payment method. Your refund will be subject to an $8.00 shipping fee only if your total order was less than $25.00 or if your order was shipped outside the contiguous 48 states
For replacements: Please allow 7 – 10 business days to receive your replacement product if you have requested one. Due to item availability, some replacements may be delayed or changed to a refund.