We’re sorry to see you go and appreciate you giving us a try. To cancel your subscription, please follow the steps below:

1. Log into your account
2. Click “Manage Subscriptions”
3. Click “Subscriptions”
4. Click on the yellow box “Manage Subscriptions”
5. Scroll down to the bottom and click on “Cancel Subscription”. Of note, this update will affect future orders, not current orders that are being processed. If you would like to make an update to your current order, please email us at info@naturemade.com

Should you decide to reactivate your subscription, you can easily do so through your online account.

If you need to cancel an order, please reach out to us at info@naturemade.com. Of note, orders that have entered the shipping process cannot be cancelled. If you still want to cancel your order once it has been shipped, you will receive a refund minus $8 shipping fee. 

To update your shipping address, please follow the steps below.

1. Log into your account
2. Click “Manage Subscriptions”
3. Click “Subscriptions”
4. Click on the yellow box “Manage Subscriptions”
5. Scroll down to “Shipping Address” and click “Edit”. Of note, this update will affect future orders, not current orders that are being processed. If you would like to make an update to your current order, please email us at info@naturemade.com.

To update your billing address, please follow the steps below.

1. Log into your account
2. Click “Manage Subscriptions”
3. Click “Subscriptions”
4. Click on the yellow box “Manage Subscriptions”
5. Scroll down to “Shipping Address” and click “Edit”. Of note, this update will affect future orders, not current orders that are being processed. If you would like to make an update to your current order, please email us at info@naturemade.com.

To skip your next order, please follow the steps below.

1. Follow the steps below:
2. Log into your account
3. Click “Delivery Schedule”
4. Click “Skip”. Of note, this update will affect future orders, not current orders that are being processed. If you would like to make an update to your current order, please email us at info@naturemade.com.

To change your subscription order frequency, please follow the steps below:

1. Log into your account
2. Click “Manage Subscriptions”
3. Click “Subscriptions”
4. Click on the yellow box “Manage Subscriptions”
5. Scroll down to “Delivery Every” and click “Edit”
6. Use the drop down to select your shipping frequency (30, 45, 60 90 days)
7. Click “Update”. Of note, this update will affect future orders, not current orders that are being processed. If you would like to make an update to your current order, please email us at info@naturemade.com.

Please allow 5 – 7 business days for your order to arrive. This timeframe covers 2 – 3 days to process your order, plus additional days to ship. You will receive an email upon order processing and another email once the order has shipped so that you can track the progress. Make sure to check your Spam folder! If you don’t receive these emails, please let us know at info@naturemade.com. Of note, you can also check the status of your order by logging in your account. Then, click “Order History” and locate your order.

Thanks for subscribing to our Nature Made newsletter! After signing up, an email with the exclusive 25% discount code will be sent to you. This discount code is for one use per customer, valid for your entire order, and no minimum purchase is required. Make sure to check your Spam folder! If you don’t receive the email, please let us know at info@naturemade.com.

We’re so sorry to hear that you are having trouble logging into your account. Please email us at info@naturemade.com so we can send you an account activation link.

To add/remove items to your subscription, please follow the steps below:

1. Log in to your account.
2. Once you have logged in, select "Subscriptions" on the top menu bar. You will then see what items are currently included in your subscription.
3. Next, select the arrow to the right of the photo of the item that you would like to remove. From here, you will be taken to a new page for that specific item.
4. At the bottom of this product page, you will see the option to "Cancel Subscription" if you would like to cancel it. Once you have selected this option, the item will be removed.
5. You can then add a new product by returning to the "subscriptions" tab. From here, you will see a link titled "Add a Product" just next to your address.
6. Once you have selected "Add a Product" you can then search for the new product by name. Once you have located the product you would like to add to your subscription, simply select the arrow to the right of the product name and follow the instructions.