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How do I reset my password?
It's simple! To reset your password, follow the steps below: 1. First, navigate to the "Sign In" button located at the top of the screen. 2. Below the password field,...
How do I track my order?
Once your order ships, you’ll get a confirmation email with tracking details. Make sure to check your Spam/Junk folder. You can also log in to your account to track your...
What forms of payment do you accept?
Lots! We accept Visa, MasterCard, American Express, Discover, ShopPay and PayPal.
How much is shipping?
Shipping is free on orders above $25 inside the contiguous US! (After taxes and or discounts have been applied to the order total.) An $8 charge will be applied for...
Do you have a product issue?
If something’s not right with your product, we want to hear from you. Please submit a support request to contact our Consumer Affairs team. We usually respond within 1 to 3...
Do you follow California Prop 65?
Yes. We do follow and test according to Prop 65 standards, and our products are labeled accordingly. We also test our products in accordance to federal standards and sampling protocols...
How long should a refund take to reach me?
If your refund has been approved, it usually takes 5 to 7 business days to appear on your original payment method.
Why am I unable to log into my account?
We’re sorry you’re having trouble logging in. It’s possible your account hasn’t been activated yet. Please contact us at https://help.naturemade.com/en-US. Once you create a password, you’ll be able to log...

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