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Ordering & Shipping
Get help with orders and shipping.
Where do I put my promo code?
When placing your order, you’ll see a field to enter your promo code in the cart under your order summary. Some promo codes do not apply to subscription orders. Review...
Why are some products sold out or discontinued?
Nature Made® products are popular, so sometimes they sell out quickly. We're working hard to keep everything stocked! If a product is out of stock, click "Email me when available"...
How do I add/remove an item from my subscription?
Log in to your account and go to your subscription portal. Find the subscription you want to update and you'll see options to add or remove items. Make your changes...
Purchase options cancellation policy
Cancellation PolicySome items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change...
Who's your shipping carrier?
Nature Made uses the United States Postal Service (USPS) to ship most products. For select items and during certain seasons, we may also use Federal Express (FedEx).
Will my gummies or probiotics melt during shipping?
We take extra care when packing gummies and probiotics. Thermal liners and freezer packs help protect them from heat during shipping. If something doesn’t look right when your order arrives,...
Do You Have An Issue With Your NatureMade.com Order?
We’re here to help. If you’re experiencing an issue with your order, please click here to let us know. We typically respond within 1 to 3 business days, excluding holidays.
What is the source of gelatin in your products?
We mainly use porcine (pork) in our softgels, gummies, and capsules, and also offer many pectin based gummies. Gelatin helps hold the product together and if a product contains gelatin,...
How do I become a distributor or purchase at wholesale?
Thank you for your interest in Nature Made®. We only have an affiliate program and are not expanding our distribution network. For more information on our affiliate network, please click...
Can I use more than one promo code?
Only one promo code can be used per order. Not all promo codes are not applicable to subscription orders. Review our promotional Terms for more details.
